Want to increase the efficiency of your customer service?

Offer world-class customer service that leads to loyalty with Microsoft Dynamics 365 for Customer Service.
Microsoft Dynamics 365 for Customer Service is the customer service “App” of the Microsoft Dynamics 365 application suite. “Dynamics 365 for Customer Service” provides case management, knowledge management, social customer service, and communities and collaboration capabilities on assisted-service, self-service, and social channels for both cloud and on-premise deployment.
Strategix is here to help
EARN CUSTOMERS FOR LIFE WITH INTELLIGENT CUSTOMER SERVICE

Customer service plays a role in the choice of and loyalty to a brand for 97% of consumers around the globe, which makes providing exceptional experiences a customer service imperative.

At the same time, customer engagement is rapidly evolving: everyone is mobile, everyone is social, people trust opinions from their friends and peers more than they trust brands. And it’s easier than ever to switch to a competitor. It’s a whole new world where the customer has control and power. Having the ability to have a deep understanding of and connect with customers is critical to any company’s business strategy.

Microsoft Dynamics 365 for Customer Service improves each step of the service experience, helping organizations engage customers, empower employees, optimize operations and find new ways to provide value to their customers.

Start a conversation
GET SMARTER WITH CUSTOMER SERVICE CAPABILITIES
Be where your customers are and offer world class service. Get in touch with our Dynamics 365 experts today!
Strategix, your leading Microsoft Partner
Be where your customers are today
  • Earn Customers For Life
    Without your customers your business would be nothing more than an empty office. The Customer Service elements of Dynamics 365 help your customer facing team with both initial conversion and retention.
  • Be Where Your Customers Are
    With your customers data at your fingertips, whether they call, email, or live chat you’ll be able to give an exceptional, and personal service.
  • Help Your Customers Help Themselves
    Knowledge portals give your customers answers straight away. Quick answers will make your customers happy and free your agents to deal with more complex issues.
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EMPOWER YOUR BUSINESS TO SATISFY YOUR CUSTOMERS
Improve your business processes, nurture customer loyalty and retention, provide consistent information across the organization, contact Strategix today!

CALL US: +27 (0)87 802 0179

Contact Us

If you’re interested in learning more about Microsoft Dynamics 365 – please contact us now!

  • +27 (0)87 802 0179
  • info@strategix.co.za