The latest 2020 updates for the customer experience-focused apps within Dynamics 365, known as Wave 2, have been published last month.
Month: August 2020
The evolution of Dynamics 365 brought important changes to the popular Microsoft CRM application, which rebranded as Customer Engagement.
Microsoft created Dynamics 365 Customer Insights to unify and analyse all customer data across every resource, backed by artificial intelligence.
In this blog, we consider three possible scenarios and how implementing Microsoft Business Central can help achieve your integration goals.