Case Study: Villa Crop Protection Pty Ltd
Country or region: South Africa
Microsoft Dynamics NAV
Villa Crop Protection is a South African entity providing a comprehensive range of high quality, cost-effective crop protection solutions, creating wealth for all stakeholders while satisfying the Southern African farmers’ need for sustainable crop production.
The Villa story began in 1989 as Exportos. It was established to supply off-patent crop protection products to the South African market, but the team soon realised the need for local distributors (dealers) to source alternative, cost-effective sources of generic products.
At present, Villa commands an approximate 20 percent share of the local market. The company sells to dealers that have a shareholding in the company, as well as dealers who are not equity partners in the company.
Villa Crop Protection was considering a new Microsoft Dynamics ERP partner at the beginning of 2017 after experiencing a significant degeneration of service delivery from their current provider.
The company engaged with Strategix to meet their ERP implementation and support requirements to improve data processing and business operations.
“Strategix had been highly rated as the top recommendation by Microsoft South Africa and their proposed strategy for the roadmap forward matched all Villa Crop’s requirements,” said Andre du Plessis, IT Manager at Villa Crop.
Strategix committed to the ongoing support of Villa Crop’s current Microsoft Dynamics NAV 2013 R2 solution implementation.
In addition to software support, Villa Crop benefited from comprehensive assistance and input to help with its new business direction.
“Villa Crop needed to make some drastic decision changes from where our business strategy had been and required some significant input from Strategix,” explained du Plessis.
Benefits and Results
Strategix managed to address the following pain points in the Dynamics NAV support provided for Villa Crop:
- Data processing – minimise problems with the least possible loss of processing time
- System maintenance costs – significantly reduce system support expenses
- ERP performance – maintain the ERP system with the best functionality parameters
Villa Crop has reported a substantial decrease in the external support expenses incurred with the ERP system and data processing errors.
“We are delighted with the results. The level of performance of our ERP system has increased above our expectation levels since moving over to Strategix as our Microsoft ERP partner.”
“Strategix has continuously provided guidance based on our envisioned future strategy, thus saving us money and maintaining our systems at optimum levels,” concluded Du Plessis.