Cloud or On-Premise: Selecting the Right CRM Solution – Part 1

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The market is filled with solutions for customer relationship management (CRM) and selecting the right one for your business can seem like a daunting task especially when you take into consideration that you now have the option to deploy your CRM system on-premise or in the cloud.

Both cloud and on premise systems have their pros and cons and deciding on what is right for your business depends on several factors including costs, infrastructure and the size of your business. In this two-part post, we look at why a business may consider either option.

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Strategix cloud hosting solutions provides several attractive benefits for your company by enabling you to consume computer resources as a utility – just like electricity – rather than having to build and maintain IT infrastructures on-premise.  Extending into the cloud should expand your options without adding complexity allowing you to meet changing business needs with greater flexibility.

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Taking the cloud route

With a cloud based solution your CRM is hosted at a remote location allowing you to access the system via the internet and you would log in just as you would to an on-premise version.  A cloud based solution is a popular option for smaller businesses but anyone can benefit from a cloud based solution.  Here are some of the reasons you might consider a cloud based solution:

  • Implementation and operation are inexpensive compared to on premise CRM
  • Deployment is quick and easy limiting downtime
  • Does not require the services of in-house It staff reducing your IT budget
  • Makes data available to remote employees
  • Provides easy access via mobile with no compatibility issues
  • Reduces your business’s carbon footprint

Don’t miss part two of our post where we look at some of the reasons a business may consider an on-premise CRM solution.

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