Want to deliver a better customer experience?

Promote engagement through intelligent customer analysis, give employees relevant insights they need to better understand and interact with customers with Dynamics 365 for Customer Insights.
Dynamics 365 for Customer Insights is a cloud-based SaaS service that enables organizations of all sizes to bring together data from multiple sources and generate knowledge and insights to build a holistic 360° view of their customers. Customer Insights delivers the ability to connect to transactional data sources and model profiles of customers and their interactions. It enables organizations to generate insights through key performance indicators (KPIs) about their business. The Customer Insights application transforms the profile, interaction and KPI’s into rich visuals that you can customize and organize to focus on what matters to you.
Strategix is here to help

Microsoft Dynamics 365 for Customer Insights improves productivity of your frontline employees with showing them the appropriate data without any in-depth data tools. This helps better targeting of conversations and campaigns, in turn driving better ROI. Monitor customers and target audiences better with connecting disparate silos of information through Customer Insights.

Increase productivity, improve customer analytics and expand organizational collaboration with Strategix and Dynamics 365.
Strategix, your leading Microsoft Partner
Work smarter
  • Gather Insights
    Connect disparate data silos for a comprehensive look at your customers – collecting customer insights and interactions in one place.
  • Create Visualisations
    Create rich visualisations that illustrate your customers’ engagement and user journey in one easy-to-reference dashboard.  No need to sort through numerous disparate data silos.
  • Engage Customers
    Analyse your customer’s demographics, purchase history and interactions to deliver and fine-tune relevant offers and content using customer intelligence and built-in predictive analysis.
  • Monitor Relationships
    Strengthen your customer relationships by tracking interactions to quickly identify at-risk customers and effectively focus resources on them.
  • Target Audiences
    Identify hidden opportunities to efficiently target your marketing resources by customer needs, interests and demographics.
For more details on how Microsoft Dynamics 365 can drive engagement through intelligent customer analytics, call us today.

CALL US: +27 (0)87 802 0179

Contact Us

If you’re interested in learning more about Microsoft Dynamics 365 – please contact us now!

  • +27 (0)87 802 0179
  • info@strategix.co.za