Microsoft Dynamics 365 for Customer Insights improves productivity of your frontline employees with showing them the appropriate data without any in-depth data tools. This helps better targeting of conversations and campaigns, in turn driving better ROI. Monitor customers and target audiences better with connecting disparate silos of information through Customer Insights.
Want to deliver a better customer experience?
- Gather Insights
Connect disparate data silos for a comprehensive look at your customers – collecting customer insights and interactions in one place.
- Create Visualisations
Create rich visualisations that illustrate your customers’ engagement and user journey in one easy-to-reference dashboard. No need to sort through numerous disparate data silos.
- Engage Customers
Analyse your customer’s demographics, purchase history and interactions to deliver and fine-tune relevant offers and content using customer intelligence and built-in predictive analysis.
- Monitor Relationships
Strengthen your customer relationships by tracking interactions to quickly identify at-risk customers and effectively focus resources on them.
- Target Audiences
Identify hidden opportunities to efficiently target your marketing resources by customer needs, interests and demographics.
EMPOWER YOUR BUSINESS WITH INSIGHTS
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If you’re interested in learning more about Microsoft Dynamics 365 – please contact us now!
- +27 (0)87 802 0179