What is BPA?
Business process automation (BPA) is the technology-enabled automation of activities or services that accomplish a specific function or workflow. This can be applied to many different elements of a business, including sales, management, operations, supply chain, human resources and information technology.
How will it benefit my business?
Thinking that business process automation will mean that your business will be taken over by robots à la Skynet is a common response, albeit one that is far from the truth. Modern technology has evolved to a point where there are certain functions in a business that be automated by technology, which simply means you don’t have to waste your human resources on these functions.
It saves time and money, increases productivity, eliminates human error and frees up employees to focus on more cerebral tasks.
Business process automation can be used in two blanket ways: as a tool with which you can empower your employees and to establish best business practice across the business.
Instead of replacing staff, business process automation is there to free up their time by taking over manual, repetitive tasks. Instead, they can focus on tasks that need their expertise and specific knowledge, face-to-face interaction and innovative thinking.
All the different elements of the business is combined into one system and previous timeous tasks become singular, where information only has to be captured once. It’s faster, easier and more accurate as human error is largely eliminated.