From October 2019, organisations will be able to buy cloud-based applications in the Dynamics 365 range at new individual pricing, as opposed to the current bundled plans on offer. This will offer more flexibility to Dynamics 365 users, as companies can scale operations by adding or removing apps based on their specific requirements.
Current CRM and ERP Bundle Plans
Currently, Dynamics 365 cloud apps are bundled to offer full use of the applications depending on the selected plan. The current plan for all applications covering CRM and ERP functionality is bundled in one licence cost at $210 per user/month.
For example, businesses looking for a reliable and secure CRM application will be more likely to join the Customer Engagement Plan at $115 per user/month, which includes Sales, Customer Service, Marketing and Project Service core modules, as well as PowerApps integration, which integrates data analytics through Power BI.
Enterprises will pay the same price for a unified operations plan that provides the full use of the financial and operational capabilities that includes retail industry functionality – supply chain and distribution – and HR/talent management.
Microsoft Dynamics 365 for Sales helps sell effectively by providing the insight, guidance and tools salespeople need to build repeatable processes, focus on the right customers, and win faster by collaborating with colleagues.
New Pricing Plan
The new flexible pricing will take into account individual apps at a $95 per user/month for one app, with $20 extra licenses for additional apps. So what are your options?
If you are new to Dynamics 365 and in need of a CRM application, you can start by investing in Dynamics 365 for Sales as the core application to manage sales leads and add the Customer Service module to analyse customer data and identify selling opportunities. You can then integrate with other modules, such as project management or field service, and scale up as your business grow or depending on your industry.
This unbundling solution may offer lower licensing fees and initial cost-savings for the start-up and SMB segment that uses only one Dynamics 365 application, while it raises the costs for the enterprises with hundreds of employees and multiple running applications.
According to Microsoft, 80% of its customers are using only one application in the Dynamics 365 range, and prefer to supplement the main application with additional modules depending on the changing circumstances of the business.
Ultimately, companies should find ways to mitigate changing pricing and cut costs by investing in the ideal management solution for their current needs and looking at the number of users engaged in the solution. Click here to read more on Microsoft’s blog.
Microsoft Dynamics 365 is a cloud-based business management solution that helps organisations streamline business processes, improve customer interactions and enable growth. Contact Strategix today to see how Dynamics 365 solutions can help your enterprise make smart decisions, redesign business processes faster, and fuel business growth.