How Technology can Turn Pain Points into Positives

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Every business has pain points at some point – when something is not working properly, or you have a process that is turning increasingly time consuming and costly. These pain points can hold back productivity, cause processes to become time-consuming and costly, and generally just put a spanner in the works. Symptoms include time delays, customer complaints, employee issues and extra costs.

So what can these pain points be?

  • Your inability to engage leads and clients effectively to drive sales.
  • Your HR processes aren’t growing with your business because they aren’t automated.
  • You have tremendous IT infrastructure costs and don’t know how to address it.
  • Your sales and marketing campaigns don’t include effective (or any) social media and e-mail marketing elements.
  • Your trading hours aren’t flexible enough to maximise your employees’ potential, or you want to run 24/7 but are limited by the 9 to 5 workday.
  • You need better IT support and increasing data security but don’t know where to find it.
  • Your business growth is hampered by a lack of manufacturing capacity.
  • You need tighter control and accuracy in supply chain functions like supplier scheduling, inventory and production scheduling.
  • Your accounting software is not keeping up with your growing business requirements.
  • You know you should embrace new technology but you fear exploring alternatives you don’t understand, like cloud computing.

It’s understandable to be wary of the unknown, but at the same time, you cannot let that fear hold back your business from growing and becoming more successful. Pain points should never be the brick wall that stops your business in its tracks.

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Microsoft Dynamics NAV collects your business’s functions into one integrated system. With close visual and functional ties to Microsoft CRM and Microsoft Office, it’s easy to learn, simple to use and quick to implement – and we at Strategix will be with you every step of the way! With integrated financial, manufacturing, supply chain management, sales and marketing, project management, human resources and services management information from across your organisation stored in a centralised database, your people can work quickly and effectively—helping to drive your business forward.

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Here are some tips to help you conquer these pain points and use technology to turn them into positives:

  • Get help – if you feel overwhelmed, get an expert to advise you and explain technology in terms you understand.
  • Test out new technology and find the right solution that suits you personally.
  • Be clear what you want from the technology – what pain point should it address and eliminate?
  • Choose technology that will grow your business and grow with your business.
  • Change your attitude towards accepting and implementing technology – it’s an investment and opportunity to grow, for both you and your business.
  • Work with reputable vendors that provide excellent after-sales support and service.

Pain points aren’t nice, but they will always pop up. It’s up to you to tackle them head-on and turn them into positives and opportunity for growth. Pain points should be viewed as opportunities to grow your business, cut costs, improve employee morale and develop a more enriching relationship with clients, vendors and partners.

With the right technology, this isn’t as difficult as you might think. Technology solutions can streamline your business and not only eliminate current pain points but also prevent future ones.

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