Every business has pain points at some point – when something is not working properly, or you have a process that is turning increasingly time consuming and costly. These pain points can hold back productivity, cause processes to become time-consuming and costly, and generally just put a spanner in the works. Symptoms include time delays, customer complaints, employee issues and extra costs.
So what can these pain points be?
- Your inability to engage leads and clients effectively to drive sales.
- Your HR processes aren’t growing with your business because they aren’t automated.
- You have tremendous IT infrastructure costs and don’t know how to address it.
- Your sales and marketing campaigns don’t include effective (or any) social media and e-mail marketing elements.
- Your trading hours aren’t flexible enough to maximise your employees’ potential, or you want to run 24/7 but are limited by the 9 to 5 workday.
- You need better IT support and increasing data security but don’t know where to find it.
- Your business growth is hampered by a lack of manufacturing capacity.
- You need tighter control and accuracy in supply chain functions like supplier scheduling, inventory and production scheduling.
- Your accounting software is not keeping up with your growing business requirements.
- You know you should embrace new technology but you fear exploring alternatives you don’t understand, like cloud computing.
It’s understandable to be wary of the unknown, but at the same time, you cannot let that fear hold back your business from growing and becoming more successful. Pain points should never be the brick wall that stops your business in its tracks.