How Do I: Create a new Word Report, based on existing Word Template in Microsoft Dynamics NAV 2015
This video demonstrates how to create a new word report based on existing word template in Microsoft Dynamics NAV 2015.
Esteban Kolsky, Parature, Ask.com Tell Why Knowledge is Key in Customer Service
When it comes to service and support, customers don’t long for conversation. They want answers, fast. According to Parature’s 2014 State of Multichannel Customer Service Survey, customers rank the top two aspects of a satisfying customer service experience as: Getting my issue resolved quickly (41%) Getting my issue resolved in a single interaction (26%) So, what
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New Knowledge Management in Microsoft Dynamics CRM 2016 Release
In Today’s world, the success of an organization is directly linked to the quality of customer service it provides. The only way to do customer-centricity right is to offer customers the right information. Knowledge management is considered as one of the most important pillar of customer service that helps organization give their customers the right
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Focused, Collaborative, Professional: Microsoft Dynamics CRM Online
Microsoft account managers and sellers aim to be focused and professional when approaching customer engagements. They do this while collaborating with peers and account teams. In a fast, clear, convenient way, Microsoft Dynamics CRM Online enables users to connect and share like a network. To read the full Customer Story, visit https://customers.microsoft.com/Pages…. Learn more about
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The Importance of Having a Microsoft Dynamics Partner
Making the jump from spreadsheets to comprehensive, holistic solutions like Microsoft Dynamics CRM and Microsoft Dynamics ERP is one of those rare watershed events in the life of a business. Watching as new opportunities and ways of doing business are opened to you can be at once exhilarating and daunting. Knowing this, we here at
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Dive into the Differences Between Online CRM and On-premises CRM
The decision to implement a customer relationship management (CRM) solution is a big one. But taking the CRM plunge is just the beginning. Next you’ll have to figure out what sort of CRM system works best for you and your team. Questions about transition times, differing functionality, and scalability can sometimes make you feel like
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The New Office 365
The new Office 365 lets people work together across devices, Office apps, and time zones so that amazing things can happen. Because when you take the work out of working together, you’re just together. Welcome to our new Office. http://off365.ms/PIyhav
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CIOs Need To Get In On The Ground Floor With IoT
The difference with this acronym is that — despite its techie ring — it stands for business transformation. “Eventually, it’s going to be dumped in your lap. And, eventually, you’re going to have to run it.” The statement is from Gartner analyst Paul DeBeasi talking to CIOs about the Internet of Things (IoT) at the
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Microsoft Dynamics CRM for the Financial Advisor
See how your CRM system can help you help those you care about…your customers. Learn more at Microsoft Dynamics: http://msft.it/FinServDemo
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Deliver Better Financial Automation in Microsoft Dynamics NAV 2015
Microsoft Dynamics NAV 2015 offers an improved range of capabilities for finance and accounting professionals, in areas like AP invoice management and AR. Whether you are upgrading or planning a new solution, improving financial automation with NAV 2015 requires that both the power users and the technical team have a solid understanding of core software
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