What can a CRM system do for my business?

Microsoft Dynamics 365 organizes and automates business processes enabling you to reduce costs and increase profitability by nurturing customer relationships and increasing satisfaction across all interactions.
Microsoft Dynamics 365 is Microsoft's new approach to end-to-end intelligent business applications in the cloud. Dynamics 365 unifies ERP and CRM into one cloud service with new purpose-built apps to manage all your core business functions, including Sales, Customer Service, Finance, Field Service, Operations, Marketing and Project Service Automation.

Dynamics 365 uses a common data model with deep integrations to Office 365 to seamlessly connect business apps with collaboration and productivity tools like email, spreadsheets and word processing documents. With built-in intelligence tools and a flexible, extensible platform, Dynamics 365 enables companies to stay nimble, adapt and innovate in real time.

Dynamics 365 apps provide incredibly rich functionalities across businesses. Applications enable your organization to be more productive, deliver the best customer service possible and stay ahead of market demands.
Strategix is here to help

Your customers know more than ever before – making buying decisions before you can even engage. Your sales team must adapt to the new customer journey – building deeper relationships with customers and personalizing every interaction. With Dynamics 365, we help you reimagine sales around this new customer journey. Your sales reps can zero in, win faster and sell more.

Social and mobile have transformed customers’ service expectations. Customers expect quality, personalized service—on their terms—across the web, social, mobile, and phone.  With Microsoft Dynamics 365, you can earn customers for life by providing relevant, personalized service—at any time and via any channel. Empower your agents with everything they need at their fingertips to deliver amazing customer service.

Marketing is changing faster than ever before. Marketers own more of the customer journey and must engage customers in new ways across new channels to deliver amazing experiences, while tracking the results of their marketing investments. With Microsoft Dynamics 365, we help you unleash your marketing potential. You can easily plan, execute, and measure campaigns from start to finish. Bring your marketing vision to life-engage customers across channels, build pipeline and demonstrate the impact of your marketing.

In today’s social and mobile world, businesses need to move faster and share knowledge more broadly than ever before. They also need to connect to customers on their terms, which increasingly means getting on social. Microsoft Dynamics 365 enables your sales, service, and marketing teams to deliver amazing customer experiences by empowering them with social tools built right into Dynamics 365.

Microsoft Dynamics CRM is now known as Dynamics 365
Microsoft Dynamics 365 helps sell effectively by providing the insight, guidance and tools salespeople need to build repeatable processes, focus on the right customers, and win faster by collaborating with colleagues.
Dynamics 365

Previously, Microsoft offered business applications such as Dynamics AXNAV and CRM as standalone solutions that could, if necessary, be mutually integrated. Microsoft Dynamics 365 is offered as a comprehensive cloud-based solution that allows you to purchase modules as and when you need them, based on a sub-process and/or role.

Microsoft Dynamics 365 was developed to offer maximum flexibility and scalability in this age of digital transformation. It makes it easier than ever to define or redefine roles, scale up, and purchase and implement what end users really need.

Solutions for Marketing, Sales and Service
  • No Complex Integrations
    Dynamics CRM and ERP (Navision, Axapta, SL, GP etc.) get to the cloud as apps which can be integrated through 1-click integrations by users.
  • Simplified Licensing
    Along with app based licensing, Microsoft has introduced role based licenses too. Create plans as per diverse employee roles, helping you reign in costs.
  • Ease And Familiarity
    Processes with built in intelligence, business specific workflows and insights along with Office 365, provides consistency and compatibility.
  • Extend Capability
    AppSource is the all new App Store for Dynamics 365, Power BI, Office 365 and Cloud Solutions, helping you evaluate, purchase and provision apps and extensions.
Integrated, flexible and customized Microsoft tools from Strategix will help you seize opportunities in every area of your business, so you can maximize your potential and your return on investment.

CALL US: +27 (0)87 802 0179

Contact Us

If you’re interested in learning more about Microsoft Dynamics 365 – please contact us now!

  • +27 (0)87 802 0179
  • info@strategix.co.za