Microsoft Dynamics 365 Customer Engagement

The business-client relationship is a cell.

The active, needful and searching marketplace is the nucleus around which your business orbits, and into which you dip to nourish that marketplace with your solutions, and then keep it coming back to you for more.

It’s easy to see, then, that keeping that business-client cell alive, is perhaps the most vital part to your operations, and day-to-day.

At Strategix, we have a fully comprehensive product offering that helps you nurture that so very crucial part of your continued success.

What’s more, we can help you become more collaborative within it, and automate your services, for a customer experience that’s fast, accurate, and rewarding for all parties.

Introducing, the Dynamics 365 range of smart and flexible customer reputation management (CRM) solutions, from Strategix.

Microsoft Dynamics 365
for Sales

There’s always a contingent out there seeking what it is that you provide, to serve a need that you cater to.

With Microsoft Dynamics 365 for sales, you can better anticipate what that need is with insightful data, to turn queries into profitable conversions – and then keep that contingent querying and buying with you, every time.

Microsoft Dynamics 365
for Marketing

There’s no point in engaging with a marketplace that isn’t looking for you.

Dynamics 365 has a marketing functionality that illuminates your business, when potential customers are in the dark.

Again, with smart data, you can find and connect with the right audience, and precisely at the right time, and then establish a presence as the premier provider of solutions, with your ongoing marketing campaigns and capabilities, built-in.

Dynamics 365 for
Customer Service

Perhaps the most vital part of the services you provide, customer care with Dynamics 365 puts you into direct contact with your client-base.

This goes the distance in allowing you to give them the option of an entirely automated, self-service portal with detailed answers to frequently asked questions.

What’s more, you can tailor and personalise customer experience, and, with rich data and insight that tells you what they need, you can provide the best service.

Dynamics 365 for
Field Service

With Dynamics 365 you get a field service capability that is automated, predictive, and speedily reactive.

With it you can guarantee dependable and consistent service and anticipate and resolve possible issues before your customers even know they’re there.

The field service feature also lets you schedule your operations with a pioneering artificial intelligence dispatching resources to where they’re needed.

Make sure customer problems are solved correctly and timeously, by empowering technicians with the tools and information they need to do the job right, the first time.

Are these the
solutions you need?

How to Get Started with
Customer Engagement

The Dynamics 365 customer engagement suite is a brainier tool, for better collaboration between sales, service and marketing teams, and your precious client base.

It’s a neat plug-in to the broader Microsoft 365 package, and can be quickly and simply switched-on, once integrated into your processes.

Then, as you go about ensuring business growth, your CRM capabilities run smoothly in the background, tapping into social spaces, and communicating with clients to ensure interactions are always speedy, smooth and satisfying.

Why Choose Dynamics 365
Customer Engagement?

With Dynamics 365 you get a field service capability that is automated, predictive, and speedily reactive.

With it you can guarantee dependable and consistent service and anticipate and resolve possible issues before your customers even know they’re there.

The field service feature also lets you schedule your operations with a pioneering artificial intelligence dispatching resources to where they’re needed.

Make sure customer problems are solved correctly and timeously, by empowering technicians with the tools and information they need to do the job right, the first time.

Ease of Interactions

Extended Capabilities

You get to enjoy extensions from the AppSource store, to accommodate growth if needed, including Customer Service, Finance, Field Service, Operations, Marketing and Project Service Management.

Simplified Licensing

You get unmatched control in the cloud to streamline costs with flexible role-based licensing that’s based on specific employee roles and user access directives.

The Dynamics 365 customer engagement offering

is a tool to help bring you and your business closer to your valued customer base.

Through collaboration, automation, and savvy marketing capabilities, it’s also a tool that succeeds in strengthening the composition of that business-client cell. When customers are happy, and know they’re looked after, the outcome can only be growth and success for your business.

Click here to find out more about Strategix’s comprehensive range of solutions for business, applications and technology.

It’s Business,
Simplified.

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Dynamics 365 Customer Engagement

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